Our Control Room facility has been awarded the SIA Gold standard and is manned 24 hours a day, 365 days of the year. Operated by highly experienced personnel equipped with modern innovations in security and computer technology. The staff operating this facility have an excellent working knowledge and understanding of security operations, they provide effective monitoring, response and back up the instant it is required.
The Control Room carries out checks to ensure that all security personnel are in attendance and carrying out their regular patrols. They will also ensure the welfare and safety of our staff; especially if they are working alone. Our guards are required to follow strict procedures, checking in with the Control Room on an hourly basis. The Control Room personnel are responsible for:
- Dealing with alarm responses
- Emergency situations
- Key holding
- Secure personnel welfare checks and monitoring